We are looking for a Customer Support Specialist who:

• does not accept the word “impossible” and thinks it is a challenge whenever faces with a problem
• has the makings of a specialist in Customer Support (experience in Sales or Marketing is an asset but not a must)
• has effective communication skills in order to identify the needs of our clients (mainly via phone and email)
• who is eligible for setting goals and priorities wisely by managing his / her time efficiently

We need your help in:

• expansion of knowledge database for TSL industry by creating content rich texts and articles (also technical writing)
• responding to and resolving customer questions (mostly e-mail and telephone calls)
• identifying new areas of cooperation with TSL industry companies
• creation of the best solutions for users of our software development and sustaining of outstanding relations with new and existing clients

What you can count on?

• opportunity to act, develop and deploy own ideas
• Influence on development of TSL industry
• Publication of your articles and how-tos on independent professional portals
• Working in a multicultural environment (regular contact by videoconference)
• Full and active support of all our teams (Marketing, Account Management, IT, HR etc.) who are really engaged in what they do and will help you in your growth and the growth of your ideas.

Do you think this position is for you?

We are looking forward to hear from you!

Questions? CAREER@CARGO.LINK