Privacy Policy

How do we use the data

Below, we list the information about the Data we process concerning the specific purposes we need it for.

a. To provide the Service

While providing the Service, we carry out a set of operations that include:

• Administrative activities related to concluding an agreement based on the acceptance of the Terms of Use, creating a Customer Account and Customer authentication within the Account,
• providing materials requested by Customers or Users (also those who do not have an Account, but use our Platform),
• activities related to the performance of the Service, including sending you communication related to use or functioning of the Service (in particular system and transactional emails),
• providing Customer support,
• handling complaints and other requests,
• charging due fees, seeking redress, and
• monitoring the quality of the Service and Platform.

b. What Data do we use and for what purposes?

To create your account and provide the Service, we process the following Data:

• Registration Data and the password you set up. We only store encrypted passwords and we do not have access to them. To provide you with our Services (i.e., after you log in to your Account as our Customer), we process the following Data:
• Data provided as Account details,
• Personal data supplied while using the Service,
• Data concerning activity within the Platform or Service.
• As a Data processor, we also process Personal Data entrusted to us by the Customer for the purpose of using the Service.

You can use the Platform without creating an Account, e.g., by downloading ebooks and other training materials, by signing up for our newsletter on new articles on our blog or in Resources, by signing up for a webinar, training, or another event we organize or participate in, by submitting a draft to our blog. To enable you to use our Platform, we process the following Data: • Data concerning activity within the Platform or Service, • Registration Data.

For legitimate interests

We process the data for legitimate interests of Omilink Sp. z o.o. described below, taking into consideration the relationship with our Customers or Users.

a. What Data do we use and for what purposes?

• For analytical purposes. To keep statistics on the use of the Service and the Platform, helping us to improve the Service and the Platform, and to ensure network and information security, we process the following Data:

  • email address,
  • Data concerning activity within the Platform or Service.

• To exercise legal claims. If necessary, to establish, exercise, or defend legal claims, we process the following Data:

  • Data provided as Account details,
  • Data concerning activity within the Platform or Service necessary to establish a claim,
  • other data necessary to support the claim, establish the scope of damage and other circumstances regarding the damage.

• To answer your queries. To respond to your queries, petitions, and complaints, we may process the following Data:

  • Data provided as Account details,
  • Data concerning activity within the Platform or Service that’s the subject of your query, petition, or complaint,
  • Data included in the query, petition, or complaint and the attached documents.

• To conduct Customer satisfaction surveys. To verify Customer satisfaction with the Platform or Service, we may process the following Data:

  • Registration Data,
  • answers to our survey questions.

• To prevent fraud and abuse. To monitor, prevent, detect, and combat fraud and abuse, to protect our Customers against such abuse and to ensure network and information security, we may process the following Data:

  • Data provided as Account details,
  • Data concerning activity within the Platform or Service necessary to verify potential fraud or abuse,
  • Data entrusted by the Customer for the purposes of providing the Service.

To send marketing communication

a. What Data do we use and for what purposes?

• To send our Customers and Users marketing and promotional communication regarding our Service or Platform, we may process the following Data:
  • Registration Data

For marketing purposes, including creating your profile

• Tailoring our Platform and Service to your preferences We want our Service and Platform, including our marketing communication (as long as you agreed to receive it), to be tailored to your needs and preferences (profiling). We describe the nature of the profiling we carry out below.

a. What Data do we use and for what purposes?

• To develop sales and marketing of our services, including creating Customer or User profiles, tailored to your interests and preferences, we process the following Data:
  • Registration data,
  • Data provided as Account details,
  • Data concerning activity within the Platform or Service. If you have agreed to receive marketing and promotional materials, we will match the marketing and promotional content related to our products and services to your profile based on the above data. We will not send you communication about third-party products or services.

Remarketing (displaying ads outside of the Platform)

To reach you with our marketing communication outside of our Platform, we use the services of third-party providers. These services display our marketing communication on websites other than the Platform To do this, we use codes to download information about your activity within the Platform or Service.

Newsletter and consultations

By subscribing to the newsletter or consultations, you consent to the sending of commercial information by means of electronic communication within the meaning of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws 2017.1219, i.e.) to the e-mail address provided on the services offered by Omilink Sp. z o. o. at ul. Szafera 3 with its registered office in Gdańsk.

By signing up for consultations, you consent to the processing of my personal data by Omilink Sp. z o. o. at ul. Szafera 3 with its registered office in Gdańsk, for the purposes of direct marketing, performed using telecommunications terminal equipment and automatic calling systems, i.e. telephone number, in accordance with art. 172 of the Act of July 16, 2004. Telecommunications law (Journal of Laws of 2017, item 1907, as amended).”

Consents are voluntary and may be withdrawn at any time by sending a message to the administrator's e-mail address: rodo@cargo.link. Withdrawal of consent does not affect the lawfulness of the processing that was carried out on the basis of consent before its withdrawal.