Knowledge Base
Advice and Answers from CargoLink Team
Getting started
Contacts
Adding a correspondence address- Adding a stamp/signature
Adding a new client to the system - Video- Adding a contact to a company - Video
- Adding departments of organization
- Adding insurances
- Changing assigned organization/department to person
- Adding your own groups (available in the contact form)
- Adding logo
- Excluding contact from suggestions
- Setting trade credit
- Setting approvals (client, subcontractor, is blacklisted)
Transports
- Adding freight order from client
- Adding cargos total weight
- Adding a vehicle and a driver in an order
- Adding transport order 1:1 - Video
- Adding overdue documents
- Adding services/products with default prices
- Adding templates of initial and final information or graphics
- Adding transport order from cargo
- Assign net value in related document
- Assigning margin
- Basic process of sea transport
- Changing assigned contact in transports document
- Changing the number of a transport document manually
- Contractor Zone – what it is and how it works
- Conversion of the margin
- Copying a document
- Creating a forwarding order - Video
- Filtering documents per route
- Creating order from offer
- Linking/unlinking related documents - Video
- Margin documentation
- Copying a document
- Price list for sea freight
- Shipment kind
Billings
- Accounting categories
- Adding a collective invoice from transports documents list
- Adding billings directly from transports documents
- Adding duplicate of invoice
- Adding transactions
- Adding statements and bank statement item
- Changing the number of a billing document manually
- Checking payments history
- Changing statuses for payment
- Conversion of currencies
- Exchange rate change on the invoice
- Exporting transfers to a bank
- Fixed annotations on the invoice
- Exporting to accounting
- Issuing a correction invoice from an invoice
- Issuing an invoice from a proforma invoice
- Manual editing of the exchange rate and VAT items on the invoice
- Merging billings
- Setting default bank account for billings
- Settings notifications for billings
- Setting send BCC copy to
- VIES - verifying the validity of a VAT identification number
Fleet
Administration
- Adding a new user - Video
- Adding email templates
- Adding an exchange rate source
- Assigning department to the user
- Adding default transports terms
- Deleting a user
- Billing Settings
- Editing a user
- Excluding addresses from suggestions
- Getting reports
- Sending emails - default email address
- Setting an organization as VAT payer
- Setting and changing statuses only by authorized user
- Setting custom mail sender
- Setting default currency and due days for billings docs
- Setting default currency for transport docs
- Setting default language for documents and contractors
- Setting permissions
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